When it comes to hiring any tradesperson to do some work on your property, choosing the right person or company can seem like a minefield. Horror stories abound of builders or plumbers who quit the job before it was finished or whose work left a lot to be desired. What steps can you take to ensure you get the best plumber for the job.
Word Of Mouth Recommendation
There is little doubt that the best way to find a plumber is by following the advice or recommendation of a friend or family member.
If you don’t know anyone who has recently used a plumber, then check for online recommendations. A good rule of thumb is to ignore the best and the worst reviews.
This will provide you with a good overall impression of the company. It is fair to say that some negative reviews are to be expected, so by using this method of evaluation, you should be able to find a local plumber who has worked hard to build up a positive reputation.
Accreditations and Certifications
Any good plumber should be proud to display their accreditations. Any plumber will have worked hard to achieve these, and as a consequence, should want to demonstrate to any prospective customers that they are proficient at their job. Gas Safe, Oftec, MCS and SAFEcontractor, are accreditations or certifications that you could look for, all of which More-Heat hold.
Are They Insured?
Any legitimate tradespeople will have taken out insurance in case something was to go wrong. This provides their customers with peace of mind as in the unlikely event that something did go wrong, any damage or incomplete work would be rectified at no cost to you, the customer.
Do They Have A Good Quality Website?
This is one of the tips that many people don’t even think about but is an excellent barometer of the type of company you would be dealing with. Look at their website, paying particular attention to their blog. It is packed full of helpful tips and advice or totally focused on the sales process.
If their blog is well written and full of valuable information, it is a good indication that the company is customer-focused and helpful, which is the type of company you should want to employ. Alternatively, if they are focused exclusively on selling their services, then this may be a red flag.
Do They Offer An Emergency Call Out Service?
One final consideration when choosing a plumber is do they offer a 24-hour emergency service. Burst pipes and broken boilers do not always happen during regular working hours. Ask what their estimated response time is should a pipe burst because you don’t want to discover that it’s 16 hours when water is gushing through your home.
Once you have checked all of these points, and are confident that they pass all of these tests, then you have done everything in your power to ensure that you have chosen a confident and efficient plumber.
More-Heat are proud to be able to meet these points and more. We are always available to answer any other questions you might have. If you are in the market for a trustworthy, efficient and reliable plumbing company in Torquay, contact us today.